@SouthwestAir responds to questions to La Guardia
I’ve posted about corporate use of Twitter before. I like the way it can build a brand’s position and personality.
I really liked this use of a response to a question from Jaunted by the Twitter face of @SouthwestAir (Christi) – and of course, she tweeted about it. Now, that’s a great way to use your Twitter account. They get it.