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Email and its effectiveness…

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At work, we’re having another periodic set of valuable exhortations about email overload – and there are various good practice guidelines coming out.

Valuable, too. But I like the 10:1 email rules from Lars Ploughman

  • 9 people read the email
  • 8 people file the email (in their private folders, thereby duplicating effort)
  • 7 people are interrupted in their work or thoughts when the email arrives
  • 6 people will never be able to find the email again
  • 5 people didn’t actually need to know about the change
  • 4 people joining the project in the next phase wouldn’t have received the email
  • 3 people will be able to find the email again, should they need to
  • 2 people will check back to the email at a later date when they need the information
  • 1 of them will understand the email in context, be able to find it at a later date and action it

So, does that mean more wiki working; more proprietary software; or social networking.

Me? for a project? I’d go for wiki, with links to a controlled repository.

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Written by SteveEllwood

November 15, 2007 at 5:46 pm

Posted in email